SAP Service Cloud

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Danish SAP Service Cloud Implementation Partner

Fast and personalized customer service – and increased service efficiency. That’s what you get with SAP Service Cloud.
Move forward today.

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We got many successful cases behind us
Arla
Carlsberg Group
Envases Europe
Rigspolitiet
Forsvaret
Aker Solutions
Electrolux
Alumeco
Nets
Post Danmark
Egmont

Service without the Friction

Our experts are ready to jump in immediately. We’ll get you up and running with a leading service solution in the cloud – and it’ll take less time than you may think.

Expertise
Implementing SAP is what Kanikus does.
We have more than 20 years of experience under our belt and know how to deliver.
Innovation
We’re on the front edge of cloud solutions.
Our innovative mindset helps you get more measurable value from your implementation.
Involvement
The Kanikus tagline, our mantra, is “True Involvers”.
We keep you involved throughout the project, so you get what you want.
Cases

Successful Solutions and Satisfied Clients

Since 2000, Kanikus has helped organizations across industries improve with cloud solutions.

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Case Stories
Expertise and Leadership
Expertise and Leadership
"Kanikus provided the expertise and leadership we needed to bring order to the project, enabling us to avoid bottlenecks, speed deployment, and realize value faster.”
Michael Sheridan,
Business Application Manager
From MS Office to One Centralized Application
From MS Office to One Centralized Application
"The C4C solution is a perfect opportunity for Envases Europe to improve the performance of the employees."
Rasmus Filt Lochmann,
Head of Sales, Envases Europe A/S

Key Features

Omnichannel Service
Improve customer satisfaction with fast, reliable, and personalized service across channels.
Ticket and Case Management
Increase first-contact resolution rates and boost customer satisfaction.
HR Support Centre
Use SAP Service Cloud to provide excellent employee service in a HR support Centre and increase retention.
Service Intelligence
Increase service efficiency and quality with machine learning.
Analytics and Insight
Enhance customer service operations by knowing where and what to optimize and improve customer experience.
Field Service Management
Resolve customer issues quickly by automatically locating the best technicians and ensuring the right parts are available to avoid repeat visits, this way improving first time fix rates significantly.
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Automatisering af rutineopgaver

Ved hjælp af intelligent AI-teknologi automatiserer SAP Service Cloud jeres rutineopgaver og formindsker derved omkostningerne

I kan derfor fokusere på at yde exceptionel service til jeres kunder og overlade rutineopgaverne til SAP Service Cloud.

(exemple text) 360-degree view of customers
(exemple text) Flexible ticketing tools
(exemple text) AI- driven service intelligence
(exemple text) Quickly with contextual knowledge management
See demo
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Strømlin jeres kundeservice med SAP Service Cloud

Sørg for en friktionsløs og strømlinet kundeservice med SAP Service Cloud. Kanikus ønsker at hjælpe jeres organisation med at yde bedre kundeservice.

Kontakt os i dag for en uforpligtende samtale om hvad vi kan gøre for jer

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